terms conditions

Welcome To Tele Topshop

1-Defective product must be notified to our Customer Care Department within 48 hours of delivery received.

2-All electrical goods have a Warranty of 1 months from date of receipt to customer.

3-During Warranty period, product will be repaired.

3-Under some circumstances if product cannot be repaired It will be replaced depending on stock availability at that point of time.

4-Warranty is void if product is tampered with or repair Attempted at customers end & prior to receipt at Teletopshop ware house.

5-Warranty is void if product is not used following specific Guidelines as per manual/instruction booklet.

6-Repair requests are not entertained after expiration of Warranty.

7-Teletopshop does not supply any extra attachments.

8-Apart from one supplied in original product.

9-No loose spare parts will be supplied by Teletopshop during Warranty period.

10-Teletopshop is not responsible for replacement of product if it is Mishandled due to negligence at customers end & or if damaged during transit.

11-During Warranty period, Teletopshop will not refund money If product can be repaired or replaced.

12-For repairs/replacements under Warranty, product must be delivered to Teletopshop where house by customer at his or her own cost. Return Charges will be borne By Teletopshop under such circumstances.

(Note): in case of returning product to company by any reason, 25% charges will be deducted from actual price mention on invoice.